Shipping policy

Shipping & Delivery Policy

1. Delivery Areas & Times

We aim to get your fuel to you while it’s at peak freshness.

  • Standard Delivery: Orders are typically processed and delivered within [60–90 minutes] for local zones.

  • Operating Hours: Our delivery team operates from [8:00 AM to 11:00 PM]. Orders placed outside these hours will be scheduled for the following morning.

2. Shipping Rates

We keep our delivery fees simple and transparent:

  • Flat Rate Delivery: [15 QAR] for all orders within city limits.

  • Free Delivery: Local Delivery is on us!

3. Order Tracking

Once your order is confirmed, you will receive a notification via [SMS/Email/WhatsApp]. You can track your "Lyft" in real-time as it makes its way from our blender to your door.

4. Freshness Guarantee

Because our shakes contain fresh ingredients and high-quality protein, they are best enjoyed immediately upon arrival.

  • Temperature Control: We use insulated delivery bags to ensure your shakes stay chilled and your ABE drinks stay ice-cold during transit.

  • Delivery Policy: Please ensure someone is available to receive the order at the provided address. We cannot be held responsible for the quality of shakes left unattended for extended periods.

5. Failed Delivery & Address Accuracy

  • Please double-check your delivery address and contact number before finalizing your order.

  • If our driver is unable to reach you after [3] attempts, the order will be returned to the store. A redelivery fee may apply.

6. Damaged or Incorrect Orders

If your order arrives damaged or isn't what you expected, please contact us immediately:

  • Customer Support: [Website Live Chat]

  • Email: [Lyftd883@gmail.com]

  • Take a photo of the issue so we can resolve it for you as quickly as possible.